1. Company Information & Contact

  • Company Name: Ottumwa Delivery LLC
  • Address: 918 Grant St, Ottumwa, IA 52501, United States
  • Email: juan@latinmultiservicesllc.org

If you have questions about this Privacy Policy or our data practices, please contact us at the email above.

2. Information We Collect

We may collect the following types of personal and non-personal information:

2.1 Information You Provide Directly

  • Name and surname
  • Delivery address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party payment providers; we do not store full card numbers or CVV codes)
  • Any additional information you provide in order notes or support requests

2.2 Information Collected Automatically

  • IP address
  • Device type and operating system
  • App usage data (pages visited, actions taken, time spent)
  • Location data (if you enable location sharing for delivery purposes)

2.3 Information from Third Parties
We may receive information from payment processors, delivery partners, or marketing platforms to complete your orders or improve our services.

3. How We Use Your Information

We process your information for the following purposes:

  • To process, confirm, and deliver your orders
  • To provide customer support
  • To send order status updates and delivery notifications
  • To improve the App and personalize your experience
  • To comply with legal and tax obligations
  • To send you promotional offers or updates (only if you have consented)

4. Sharing Your Information

We do not sell your personal information.
We may share it with trusted third parties only when necessary to provide our services:

  • Delivery providers – to deliver your orders
  • Payment processors – to process transactions securely
  • Messaging providers – to send SMS or email notifications
  • Analytics services – to improve the App (e.g., Google Analytics, Firebase)

All third-party providers are contractually required to safeguard your data.

5. Location Data

If you enable location sharing in the App, we may use your real-time location to:

  • Assign the closest driver for your delivery
  • Provide accurate delivery estimates
  • Detect fraudulent orders
    You can disable location access at any time in your device settings, but some features may not work without it.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services
  • Fulfill legal, tax, or accounting obligations
  • Resolve disputes
    When your data is no longer needed, it will be securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing the personal data we hold about you
  • Requesting corrections or deletion
  • Opting out of marketing communications
  • Requesting a copy of your personal data

To exercise your rights, contact us at juan@latinmultiservicesllc.org

8. Cookies & Tracking Technologies

If you use our App through a web browser, we may use cookies or similar technologies to:

  • Remember your preferences
  • Analyze usage for performance improvements
  • Show relevant promotions (if applicable)
    You can disable cookies in your browser settings, but some features may not work properly.

9. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no transmission over the internet or storage method is 100% secure, so we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we learn that we have collected personal data from a child, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the App with a new “Effective Date.” Continued use of the App after changes means you accept the updated policy.

Ottumwa Delivery LLC
918 Grant St, Ottumwa, IA 52501, USA
Email: juan@latinmultiservicesllc.org

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

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